Customer Reviews

Madison Motor Werks welcomes you to our page with customer reviews of the various automotive repairs and services our shop offers our valued customers from Jackson as well as the greater Madison County area. As a leading auto repair shop serving Jackson, our team understands that we are only as good as the service we provide to our customers. So when a customer talks about our Jackson area auto repair shop, we listen. Good or bad, Madison Motor Werks wants all the feedback we can get. For it is only with that feedback from customers that we know we are able to know if we are meeting our goal of being the best choice for auto repair in Jackson MS.

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  • Total Reviews:
  • 5
  • Customer Service:
  • 5
  • Shop Cleanliness:
  • 5
  • Repair Timeliness:
  • 5
  • Cost Estimate:
  • 5
  • Would Recommend:
  • 5
  • Overall Rating:
  • 5
  • I needed the adaptive headlight assembly replaced in my Audi A6. A friend told me about Madison Motor Werks so I gave them a call and scheduled the service. What I really appreciated was how Brent and Steve went the extra-mile to help me get the best price for an expensive part. The shop got the job done quickly and I was back on the road as I had hoped to be. I would really recommend Madison Motor Works to anyone with a European or Asian import vehicle. Their communication skills were excellent, to include what the repair would entail and the cost. Do not worry about being blindsided with high costs at this auto repair shop!

    Scott Williamson
    Jackson MS
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    • Estimate vs Cost
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  • I would score Madison Motor Werks a 10 out of 10 and would recommend this auto repair shop to anyone in the Jackson area driving a European or Asian import vehicle. I found myself in a real predicament while on the road and the team at Madison Motor Werks did not even so much as bat an eye in getting me taken care. The local dealership had given me an estimate of several weeks for the repair, whereas Madison Motor Werks have me back on the road in less than 24 hours!

    Caitlan Moore
    Jackson MS
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    • Would Recommend
    • Customer Service
    • Estimate vs Cost
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  • The local land Rover dealership in Jackson used to be my go-to source for servicing and repairing my British import vehicle before a colleague referred to me Madison Motor Werks. These folks are hands down the best auto repair shop I have ever come across having lived in the Jackson area most of my life. The staff there is incredibly honest and very personable. It feels great to be driving my Land Rover knowing the services and repairs are done correctly.

    John Langcuster
    Jackson MS
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    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction
  • The techs at Madison Motor Werks were incredibly helpful in helping diagnose and fix a problem I had with my car. What I really appreciated was how fast they got me scheduled and in their shop for repair. Also, they were the best at answering my questions, being very straightforward and honest in doing so. I can not recommend this auto repair shop highly enough to anyone in the Jackson area with a European import!

    Hannah Woodward
    Jackson MS
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    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
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  • Being new to the Jackson MS area, we were in need of finding a great auto repair shop. We found just that in Madison Motor Works. The technicians at Madison Motor Werks quickly diagnosed the problem, had the parts shipped overnight, and my vehicle was up and running again sooner than I could have hoped for. Needless to say I would recommend this repair shop to anyone with an import vehicle in the Jackson area.

    Steve Horlock
    Jackson MS
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    • Cleanliness
    • Timeliness
    • Would Recommend
    • Customer Service
    • Estimate vs Cost
    • Overall Satisfaction